Welcome to Sovelos Co.Ltd.
These Terms of Service (“Terms”) govern your access to and use of the Sovelos website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue use of our website and services.
1. About Us
Sovelos is operated by:
Company Name: Sovelos Co.Ltd.
Throughout these Terms, the words “Sovelos”, “we”, “our”, and “us” refer to Sovelos Co.Ltd.
2. Eligibility
By using our website, you represent that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
3. Account Registration
Some features of our website may require account registration.
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Update information when necessary
- Accept responsibility for activities occurring under your account
You must immediately notify us of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Violate any applicable laws or regulations
- Use the website for fraudulent purposes
- Upload malicious software or harmful code
- Interfere with website operations
- Attempt unauthorized access to our systems
- Use automated tools to scrape or collect website data without permission
We reserve the right to suspend or terminate access for violations of these Terms.
5. Intellectual Property
All content available on the Sovelos website, including:
- Logos
- Product images
- Product descriptions
- Text
- Graphics
- Videos
- Website design
- Software and technology
is owned by or licensed to Sovelos and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
6. Product Information
We make reasonable efforts to ensure product descriptions, specifications, and images are accurate.
However:
- Product colors may vary depending on device displays.
- Specifications may change without notice.
- Minor differences between images and actual products may occur.
We reserve the right to modify, discontinue, or limit quantities of products at any time.
7. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate.
- You are authorized to use the payment method submitted.
- Payment must be completed before order processing.
We reserve the right to refuse, cancel, or limit orders at our discretion, including orders suspected of fraud or unauthorized activity.
8. Pricing
All prices displayed on our website are subject to change without notice.
Applicable taxes, duties, shipping fees, and other charges may be calculated separately at checkout depending on your location.
In the event of a pricing error, we reserve the right to cancel or refuse affected orders.
9. Shipping
Estimated delivery times are provided for reference only.
Sovelos is not responsible for delays caused by:
- Customs inspections
- Weather conditions
- Carrier disruptions
- Government actions
- Incorrect shipping information provided by customers
Customers are responsible for providing accurate shipping details at checkout.
For more information, please refer to our Shipping Policy.
10. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Please review that policy for detailed information regarding:
- Return eligibility
- Refund processing
- Return shipping costs
- Order cancellations
11. Disclaimer of Warranties
To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis.
While we strive to maintain accurate information and uninterrupted service, we do not guarantee that:
- The website will always be available
- The website will be error-free
- All information will always be completely accurate or current
Nothing in these Terms limits any statutory consumer rights that may apply under applicable law.
12. Limitation of Liability
To the fullest extent permitted by law, Sovelos shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of the website
- Inability to use the website
- Product use or misuse
- Delays in delivery
- Loss of data or profits
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Sovelos, its officers, employees, partners, and affiliates from any claims, liabilities, damages, losses, and expenses resulting from:
- Your misuse of the website
- Violation of these Terms
- Violation of applicable laws
- Infringement of third-party rights
14. Termination
We reserve the right to suspend or terminate access to our website or services at any time if:
- These Terms are violated
- Fraudulent activity is suspected
- Use of the website presents security risks
Termination does not affect rights or obligations that arose before termination.
15. Dispute Resolution
Before initiating any chargeback, dispute, arbitration, or legal action, you agree to contact our customer support team and provide a reasonable opportunity to resolve the matter.
Most issues can be resolved quickly through direct communication.
Contact:
[email protected]
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Zhoukou Jiaming Trading Co., Ltd. operates, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved through the appropriate courts having jurisdiction over the matter.
17. Changes to These Terms
We reserve the right to update these Terms at any time.
Any changes will become effective immediately upon publication on this website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Brand: Sovelos
Email: [email protected]